FISHERS FUN FOR EVERYONE

Access to the shop and reception is accessible to wheelchairs. On busy days, tickets are purchased at “Fast-Track,” which is accessible through the left-hand door at the main entrance. Members gain access through the right-hand door. This is signposted when you arrive. If it is a quiet day, then they will be purchased at the main reception. Once tickets have been bought, you may proceed into the park. We recommend you take a picture of our “What’s on today” board, which is directly in front of you as you walk in; this gives you all the times of the special events going on that day.

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The reception desk is partially lowered on one side, and we currently do not have a hearing loop system.

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We do offer a free 'essential companion' for those that need one. Disabled customers are charged at full individual price, and this allows 1 essential companion in free of charge when visiting Fishers (with the accompanying Access card displaying the personal support ‘+1’ symbol). This can be booked online.
All our staff have received in-house disability awareness training.

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We have a wheelchair and 3 mobility scooters available for hire free of charge. Just give us a call or drop an email (info@fishersfarmpark.co.uk) ahead of your visit, and we will pop you in the diary and have your mobility scooter ready for when you arrive.

We are pleased to be working with Nimbus Disability, using their Access Card Scheme to provide our customers with access requirements amore consistent and better experience.

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You will be able to submit a free application for a Fishers Digital Access Pass (DAP), via Nimbus to enable you to purchase essential companion tickets. As part of this, you will need to provide relevant documentation in order for Nimbus to allocate the symbols that represent the barriers you face. This lasts for 3 years, so once you have applied and it's been approved, that's it! Just bring your Nimbus ID number to reception upon arrival, alongside your booking QR code.

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Already have an Access Card? You're sorted! You don't need to apply again, just bring your Access Card showing the +1 symbol to reception upon arrival, alongside your booking QR code. If you have applied and been approved but not yet received your Access Card, we are able to temporarily accept the confirmation email displaying your ID number at reception.

To apply for your free Fishers Digital Access Pass click here. You will also have the option to upgrade to an Access Card which is £15 for 3 years and can be used at Fishers as well as a wide range of events and venues in the UK and beyond!

For more information about the Access Card, please visit their website here.

The designated essential companion must be 14yrs or over. If a valid Access Card or Digital Access Pass with a +1 symbol is not shown on the day, the full charge for entry will be required. Please note: we are unable to accept alternative documents such as DLA, Carers Card, PIP.

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For groups visiting from care/residential homes, SEN organisations or similar, who are not able to apply through Nimbus (whether you're bringing a large group, do not have access to the documents required when making an application or cannot due to GDPR), we will instead accept a dated, headed & signed letter from the manager of your organisation, to be presented along with your staff ID at reception on arrival. The letter must state how many guests are visiting and how many essential companions are attending with them. We regret that we will not accept staff ID on its own; failure to produce a headed and dated letter alongside ID will require payment for all remaining guests.

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Our coffee bar, The Saddle Room restaurant, and The Farmers Grill are wheelchair accessible, and there is plenty of seating around the park, both indoor and outdoor.

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Fishers Farm Park has 2 toilets available for disabled visitors. The first one is located in the coffee bar lounge, which is to the left as you come into the main reception, and it is on your left-hand side. The other is located further into the park on the right-hand side as you look at the “Tractor and Trailer Ride.”. 

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Both of these facilities have twist locks, fitted grab rails (both fixed and drop-down), paper towel dispensers, hand dryers, mirrors, and the sinks have been fitted with accessible lever taps. The toilet nearest to the coffee bar also has an emergency alarm.

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A key is not required to lock either door, and they are both big enough for a wheelchair and an essential companion.

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Adult changing facilities are available upon request. We do not currently have a hoist.

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Due to the nature of our park, a few of our activities may not be suitable for certain types of disabilities, but all of our staff are trained to be understanding and as helpful as we can possibly be.

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We have low-level viewing suitable for wheelchair users and low-level handwashing facilities in all animal contact areas. Our theatre has disabled access and seating – reservations are required for film nights and pantomimes.

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Seating is available throughout the whole park

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Our signage is in contrasting colours, well maintained, and plentiful.

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For a moment of calm, don’t miss out on visiting our Glow Barn, a calm corner of Fishers Farm that is perfect for those with additional needs.  This indoor space has calming music, slow, relaxing lighting, and sensory lights and bubbles, perfect for anyone to come in and escape the everyday, sit on a comfy beanbag, and take it all in and relax.

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We have a number of quiet zones found across the park for those seeking some calm, needing time out, or simply needing to step back, sit, and relax. Places like our Sensory Zone are perfect for indoor quiet time, and in the warmer months, our grassy areas provide a peaceful countryside sanctuary from the fun furore often associated with life on the farm.

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