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Accessibility Statement

For full details and maps of how to reach us please see the directions section of our website, Alternatively, our postcode is RH14 0EG, but for SatNav users, putting in "Fishers Farm Park" will bring to directly to the farm and not just the road.

The nearest train stop is Billingshurst which is approximately 2½ miles away. Taxis are available from here and we would recommend “Jake’s cars” , based in Billingshurst, who can be contacted on 01403 786818. Or "Macs Private Hire" in Wisborough Green.

Due to our remote location we, unfortunately, do not have any local buses.

Fishers is built on flat ground with a mixture of tarmac, grass and wooden walkways. The paths around the park are mostly tarmac. The car park is a tarmac road with gravel parking.

As you arrive at Fishers you will go down our drive and into the main car park. Immediately in front of you are the blue signed disabled bays. We have plenty of parking and 3 over flow car parks for busy days.

All carparks are tarmac and/or gravel.

These all lead up to the same reception where you will be guided to the correct till or counter. All car parking is free.

Please always take care in the car parks.

For an essential companion ticket please bring your valid Access card showing the personal support +1 symbol to reception upon arrival, alongside your booking reference. The designated essential companion must be 14 years or over. If you wish to validate your booking before arrival please submit your valid access card full first and second name and number to at least 10 days prior to your booking date. If a valid access card with a +1 symbol is not provided in advance or shown on the day, the full charge for entry will be required. To register for an access card, or for more information go to

For groups visiting from care/residential homes, SEN organisations or similar, who are not able to apply through Nimbus (whether you're bringing a large group, do not have access to the documents required when making an application or cannot due to GDPR), we will instead accept a dated, headed & signed letter from the manager of your organisation, to be presented along with your staff ID at reception on arrival. The letter must state how many guests are visiting and how many Essential Companions are attending with them. We regret that we will not accept staff ID on its own; failure to produce a headed and dated letter alongside ID will require payment for all remaining guests.

Assistance dogs are welcome, water can be provided upon request and there is a bridle way opposite the entrance to the park for free running if needed.

All our staff have received in house disability awareness training.

We have a wheelchair and 3 mobility scooters available for hire free of charge. Just give us a call or drop an email ( ahead of your visit and we will pop you in the diary and have your mobility scooter ready for when you arrive.

We pride ourselves in having many qualified first aiders and first aid kits at all outlets around the park, free for customer use.

On busy days the automatic doors are usually fixed open. Access to shop and reception is accessible to wheelchairs. On busy days tickets are purchased at “Fast-Track” which is accessible through the left hand door at the main entrance. Members gain access through the right hand door. This is sign posted when you arrive. If it is a quiet day then they will be purchased at the main reception. Once tickets have been bought you may proceed into the park. We recommend you take a picture of our “What’s on today” board, which is directly in front of you as you walk in, this gives you all the times of the special events going on that day.

The reception desk is partially lowered one side and we currently do not have a hearing loop system.

We do offer a free 'essential companion' for those that need one. Disabled customers are charged at full individual price and this allows 1 essential companion in, free of charge when visiting Fishers (with accompanying access card displaying the personal support ‘+1’ symbol). This can be booked online.

Access from the reception to the main site is through an automatic door and a paved path before you reach the tarmacked paths.

All of the outsides areas of the park are tarmacked that is suitable for wheel chair users or wooden paths that are clear and easy to use. Leading back from our “Splash Attack” area may be harder for wheelchair users as there is a slight incline.

Due to the nature of our park, a few of our activities may not be suitable for certain types of disabilities but all of our staff are trained to be understanding and as helpful as we can possibly be. There are some age restrictions and this is only for public safety reasons.

All buildings are single story apart from entering “Enchanted Woods” tree houses and the Quercus Cottage Tree House.

Seating is available throughout the whole park.

We have low level viewing suitable for wheelchair users and low level hand washing facilities in all animal contact areas. Our theatre has disabled access and seating – reservations required for comedy nights and pantomimes.

We have a sensory zone that includes an infinity mirror, bubble machine, disco ball, relaxation lights and other equipment.

Our signage is in contrasting colours, well maintained and plentiful.

The Saddle Rooms restaurant is wheelchair accessible and we have a few lower tables if necessary. The outside eating area of the restaurant has a slight lip to get out of the double sized doors.

The Farmers Grill has high counters outside which may not be suitable for wheelchair users. There is a lowered counter inside which is accessible for through the double doors.

Fishers has 2 toilets available for disabled visitors. The first one is located in the coffee bar lounge, which is to the left as you come into the main reception and it is on your left hand side. The other is located further into the park on the right hand side as you look at the “Tractor and Trailer Ride”. Both of these have twist locks and fitted grab rails (fixed and drop down variety). A key is not required to lock either door. They are both big enough for a wheelchair and an essential companion.

The sink in both toilets are fitted with lever type taps, paper towel dispensers and mirrors. The coffee bar lounge also has a hand dryer. The inside toilet has an emergency alarm.

We also have a baby change located in our coffee bar lounge and outdoor toilets.

Adult changing facilities are available upon request. We do not currently have a hoist.

Address: Fishers Adventure Farm Park, Newpound Lane, Wisborough Green, West Sussex, RH14 0EG

Telephone: 01403 700063




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