Accessibility

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Accessibility Statement

For full details and maps of how to reach us please see the directions section of our website, www.fishersfarmpark.co.uk. Alternatively, for SatNav users our postcode is RH14 0EG.

The nearest train stop is Billingshurst which is approximately 2½ miles away. Taxis are available from here and we would recommend “Jake’s cars” who can be contacted on 01403 786818.

Due to our remote location we, unfortunately, do not have any local buses.

Fishers is built on flat ground with a mixture of tarmac, grass and wooden walkways. The paths around the park are mostly tarmac. The car park is a tarmac road with gravel parking.

As you arrive at Fishers you will go down our drive and into the main car park. Immediately in front of you are the blue signed disabled bays. We have plenty of parking and 3 over flow car parks for busy days.

1 of our overflow car parks is grass and is only used in dry weather.

These all lead up to the same reception where you will be guided to the correct till or counter. All car parking is free.

Please always take care in the car parks.

On busy days the automatic doors are usually fixed open. Access to shop and reception is accessible to wheelchairs. On busy days tickets are purchased at “Fast-Track” which is accessible through the left hand door at the main entrance. Members gain access through the right hand door. This is sign posted when you arrive. If it is a quiet day then they will be purchased at the main reception. Once tickets have been bought you may proceed into the park. We recommend you take a picture of our “What’s on today” board, which is directly in front of you as you walk in, this gives you all the times of the special events going on that day.

The reception desk is partially lowered one side and we currently do not have a hearing loop system.

We do offer a discounted price for disabled visitors and their carer upon presentation of a DLA/PIP letter. We do not currently accept Compass Cards.

Access from the reception to the main site is through an automatic door and a paved path before you reach the tarmacked paths.

Most of the outsides areas of the park are tarmacked that is suitable for wheel chair users or wooden paths that are clear and easy to use. Leading back from our “Splash Attack” area may be harder for wheelchair users as there is a slight incline.

Due to the nature of our park, a few of our activities may not be suitable for certain types of disabilities but all of our staff are trained to be understanding and as helpful as we can possibly be. There are some age restrictions and this is only for public safety reasons.

All buildings are single story apart from entering “Enchanted Woods” tree houses.

Seating is available throughout the whole park.

We have low level viewing suitable for wheelchair users and low level hand washing facilities in all animal contact areas. Our theatre has disabled access and seating – reservations required for comedy nights and pantomimes.

We have a sensory zone that includes an infinity mirror, bubble machine, disco ball, relaxation lights and other equipment.

Our signage is in contrasting colours, well maintained and plentiful.

The Saddle Rooms restaurant is wheelchair accessible and we have a few lower tables if necessary. The outside eating area of the restaurant has a slight lip to get out of the double sized doors.

The Farmer’s Grill has high counters outside which may not be suitable for wheelchair users. There is a lowered counter inside which is accessible for through the double doors.

High outside counter, Low inside counter, Entrance to inside area.

Introduction
Tim and Trina Rollings bought Fishers Farm as derelict land in the summer of 1985. They planted acres of 7 varieties of soft fruit, which was sold from a small shed and due to popular demand, there was soon a kettle boiling and Trina started baking cakes!

Tim and Trina had a couple of horses, some chickens and pygmy goats. Before visitors left for home, they would ask to visit the animals. This started the seed of the idea which has blossomed into Fishers Adventure Farm Park and in June 1990 the farm was opened as a visitor centre.

The Park has been improved steadily over the years, ploughing back money, time and love. Tim and Trina’s son Tom, and his wife Kate, now work in the family business and together with the dedicated team of local staff and friends, are taking it forward into the future. Tom Rollings says “our vision is to constantly upgrade and improve our attraction, maintaining excellent customer service and customer experience”.

Pre-Arrival
For full details and maps of how to reach us please see the directions section of our website, www.fishersfarmpark.co.uk. Alternatively, for SatNav users our postcode is RH14 0EG.

The nearest train stop is Billingshurst which is approximately 2½ miles away. Taxis are available from here and we would recommend “Jake’s cars” who can be contacted on 01403 786818.

Due to our remote location we, unfortunately, do not have any local buses.

Fishers is built on flat ground with a mixture of tarmac, grass and wooden walkways. The paths around the park are mostly tarmac. The car park is a tarmac road with gravel parking.

Car Park and Arrival
As you arrive at Fishers you will go down our drive and into the main car park. Immediately in front of you are the blue signed disabled bays. We have plenty of parking and 3 over flow car parks for busy days.

1 of our overflow car parks is grass and is only used in dry weather.

These all lead up to the same reception where you will be guided to the correct till or counter. All car parking is free.

Please always take care in the car parks.

Overflow car park

Shop and Reception
On busy days the automatic doors are usually fixed open. Access to shop and reception is accessible to wheelchairs. On busy days tickets are purchased at “Fast-Track” which is accessible through the left hand door at the main entrance. Members gain access through the right hand door. This is sign posted when you arrive. If it is a quiet day then they will be purchased at the main reception. Once tickets have been bought you may proceed into the park. We recommend you take a picture of our “What’s on today” board, which is directly in front of you as you walk in, this gives you all the times of the special events going on that day.

The reception desk is partially lowered one side and we currently do not have a hearing loop system.

We do offer a discounted price for disabled visitors and their carer upon presentation of a DLA/PIP letter. We do not currently accept Compass Cards.

The Exterior Site
Access from the reception to the main site is through an automatic door and a paved path before you reach the tarmacked paths.

Most of the outsides areas of the park are tarmacked that is suitable for wheel chair users or wooden paths that are clear and easy to use. Leading back from our “Splash Attack” area may be harder for wheelchair users as there is a slight incline.

Adventure Activities
Due to the nature of our park, a few of our activities may not be suitable for certain types of disabilities but all of our staff are trained to be understanding and as helpful as we can possibly be. There are some age restrictions and this is only for public safety reasons.

All buildings are single story apart from entering “Enchanted Woods” tree houses.

Seating is available throughout the whole park.

We have low level viewing suitable for wheelchair users and low level hand washing facilities in all animal contact areas. Our theatre has disabled access and seating – reservations required for comedy nights and pantomimes.

We have a sensory zone that includes an infinity mirror, bubble machine, disco ball, relaxation lights and other equipment.

Our signage is in contrasting colours, well maintained and plentiful.

Saddle Rooms Restaurant
The Saddle Rooms restaurant is wheelchair accessible and we have a few lower tables if necessary. The outside eating area of the restaurant has a slight lip to get out of the double sized doors.

Farmer’s Grill
The Farmer’s Grill has high counters outside which may not be suitable for wheelchair users. There is a lowered counter inside which is accessible for through the double doors.

High outside counter, Low inside counter, Entrance to inside area

Public Toilets
Fishers has 2 toilets available for disabled visitors. The first one is located in the coffee bar lounge, which is to the left as you come into the main reception and it is on your left hand side. There are two doors to pass through to enter the toilet which both open away from you. The other is located further into the park on the right hand side as you look at your “Tractor and Trailer Ride”. Both of these have twist locks and fitted grab rails (fixed and drop down variety). A key is not required to lock either door. They are both big enough for a wheelchair and a carer.

The sink in both toilets are fitted with lever type taps, paper towel dispensers and mirrors. The coffee bar lounge also has a hand dryer. The inside toilet has an emergency alarm.

We also have a baby change located in our coffee bar lounge on the right hand side in the corner between 2 soft play areas and all our toilets are fitted with adult and child sized seats.

Adult changing facilities are available upon request. We do not currently have a hoist.

Assistance dogs are welcome, water can be provided upon request and there is a bridle way opposite the entrance to the park for free running if needed.

All our staff have received in house disability awareness training.

We have wheelchairs and mobility scooters available for hire free of charge.

We pride ourselves in having many qualified first aiders and first aid kits at all outlets around the park, free for customer use.

We have an Automated External Defibrillator located in our main reception.

Address: Fishers Adventure Farm Park, Newpound Lane, Wisborough Green, West Sussex, RH14 0EG

Telephone: 01403 700063

E-mail: info@fishersfarmpark.co.uk

Facebook: www.facebook.com/fishersfarmpark

Twitter: @fishersfarmpark

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when you buy online!

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Explore Fishers

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